Still have questions? Check our FAQ

1. Do you need special training to use the product? It looks very technical and sophisticated. 

Not at all! The device is designed for in-home use by everyday people. You can simply follow the step-by-step instructions or YouTube videos.

2. What will happen if I use the product too much? Will it hurt my skin by making it too smooth? 

Not at all. The device has been designed with an in-built timer, so when your 10-minute session is finished, an alarm will sound so that you know when to stop. This is just a safety precaution, as the device is totally safe for your skin. 

3. Okay, please tell me exactly how to use the product!

(After you place your order you’ll soon receive a detailed manual.)

To set up and use your DermaSleek Wand, just follow this step-by-step guide. 

Plug the cord into the charging station. You will know it is connected when it displays  a bright blue light. 

Place the DermaSleek Wand in the stand. You will know it is charging when it displays a red light. It will turn green when the device is fully charged. 

Hold the power button to turn the device on. 

If you would like to increase the absorption of a product, you can place your desired beauty product directly onto the four metal pads, or directly onto your face. 

Above the power button is the current intensity indicator. The intensity can be adjusted by pressing the power button. 

Below the power button is the EMS button, that allows you to choose your desired LED light therapy mode. 

Mode 1 (Pink): Whitening Skin 

Mode 2  (Flashing Pink): Enhance Product Absorption

Mode 3  (Red): Accelerate skin cell activity for ageing skin 

Mode 4 (Yellow): Brighten age spots or sun spots. 

Mode 5  (Blue): Soothe tension, acne and oily skin. 

We recommend that you use intensity levels 1 or 2 to get started. After 10 minutes  of use, an alarm will go off, to let you know when to end the session.

Once you are done with the session, simply wipe the metal pads, and replace it in the charging station. 

4. Do I have to use a skin product?

Yes. Always apply your favorite skincare gel or creme before using the DermaSleek Wand!

5. I have a health condition, should I use DermaSleek Wand?

As with any new therapy, we always recommend that you first consult your doctor before you get started. 

6. When will the DermaSleek Wand arrive?

The demand for DermaSleek Wand Necklace is quite incredible. 

As this is an exclusive edition, any order placed today will take around 10-14 days to be delivered.

We recommend that you reserve your spot and order immediately before wait time increases further. 

7. How do I contact you if I have any more questions?

If you have any further questions, please contact us on the en@oslobrands.com e-mail address.